01Overview
These terms are effective as of 2022 and govern all bookings made with Wasatch Auto Detail by phone, text, or online. When you schedule an appointment, whether for an interior detail, exterior polish, or any other service, you agree to the conditions described on this page. If you have questions before booking, call or text Jax directly at (385)-354-6638.
02Terms of Sale
These Terms of Sale form part of Wasatch Auto Detail's Terms of Use and are additional terms by which all users abide when using the service. When you book online or by phone, you should read and agree to these terms and conditions prior to making an appointment. Once an appointment has been made, you are bound under the terms and conditions set forth here.
03Packages and Pricing
Prices and package contents are subject to change at Wasatch Auto Detail's discretion at any time. All such changes will be reflected on this website. For current pricing on services such as seat shampooing or clay bar treatment, refer to the most recent version of this page or contact us directly.
04Payment Terms & Conditions
All bookings are charged upon completion of the service requested.
- Accepted Payments
- Wasatch Auto Detail accepts cash, debit, and credit card. Card processing is handled securely via housecallpro.com.
- Declined Cards
- Any declined card will prompt Wasatch Auto Detail to ask the customer to resolve payment immediately. A collection process begins 48 hours after a refused credit card charge.
- Biohazard Surcharge
- A minimum 20% surcharge applies to all jobs involving urine, vomit, blood, feces, or other hazardous materials.
- Out-of-Scope Work
- Wasatch Auto Detail reserves the right to charge an hourly rate of $50 (or proportion thereof) for any work outside the boundaries of the original booking, at the discretion of Wasatch Auto Detail.
05Booking Terms & Conditions
Customers should remove all personal belongings, money, and other significant items from their vehicle prior to any type of detailing. Wasatch Auto Detail will not accept any liability for loss or damage to any personal property, including the vehicle being serviced, any belongings inside the vehicle, or the location of service. Ensure your vehicle is being serviced in a lawful and safe area. If you have concerns, communicate them directly with your detailing specialist before work begins. You can review our full service agreement for additional detail on what each booking covers.
06Late Cancellation & Rescheduling
- 48-Hour Window
- You may reschedule or cancel any appointment without penalty up to 48 hours before the scheduled time.
- $40 Late Cancellation Fee
- Cancellations or reschedules made inside the 48-hour window incur a $40 fee to compensate the technician for lost time. This applies to all retail-priced details.
07Satisfaction Policy
If there is probable and clear cause that the service technician did not fulfill the package as ordered, or if there is clear evidence of poor craftsmanship, Wasatch Auto Detail will redo the uncompleted or unsatisfactory portion of the service at no charge. Any claims must be filed within 24 hours of service completion, by phone at (385)-354-6638, by email at wasatchautodetail@gmail.com, or by text to (385)-354-6638. Claims submitted with photos are processed faster. You can also reach us through our contact page.
08Appointment Arrival Window
- 30–90 Minute Window
- Due to traffic or exceptional circumstances, our technician may arrive within a 30 to 90 minute window of the scheduled time for jobs booked online or by phone.
- Delay Notification
- Wasatch Auto Detail will make every effort to notify you of any delay in advance of the scheduled appointment time.
- SMS Opt-Out
- You may cancel SMS notifications at any time by texting STOP to the shortcode. After sending STOP, you will receive confirmation of your unsubscribe status via SMS.
09Coupon & Referral Policy
From time to time, Wasatch Auto Detail may offer a referral program that enables customers to earn credits redeemable for Wasatch Auto Detail services by sharing a unique referral link. Combining credits and coupons is not permitted. To qualify for referral credits, the referred customer must be a new customer of Wasatch Auto Detail. Full referral program terms will be communicated at the time the program is offered. Gift cards are also available. Visit our gift card page for details.
10Website Terms of Use
The following terms govern your use of the Wasatch Auto Detail website.
- 1. Terms
- By accessing this website, you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and confirm that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable copyright and trademark law.
- 2. Use License
- Permission is granted to temporarily download one copy of the materials on Wasatch Auto Detail's website for personal, non-commercial transitory viewing only. Under this license you may not: modify or copy the materials; use them for commercial purposes or public display; attempt to decompile or reverse engineer any software on the site; remove any copyright or proprietary notations; or transfer the materials to another person. This license terminates automatically if you violate any of these restrictions. Upon termination, you must destroy any downloaded materials in your possession.
- 3. Disclaimer
- The materials on Wasatch Auto Detail's website are provided on an "as is" basis. Wasatch Auto Detail makes no warranties, expressed or implied, and disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Wasatch Auto Detail does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on the website or otherwise relating to such materials or on any sites linked to this site.
- 4. Limitations
- In no event shall Wasatch Auto Detail or its suppliers be liable for any damages, including, without limitation, damages for loss of data or profit, or due to business interruption, arising out of the use or inability to use the materials on Wasatch Auto Detail's website, even if Wasatch Auto Detail or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or liability for consequential damages, these limitations may not apply to you.
- 5. Revisions and Errata
- The materials appearing on Wasatch Auto Detail's website could include technical, typographical, or photographic errors. Wasatch Auto Detail does not warrant that any of the materials on this website are accurate, complete, or current. Wasatch Auto Detail may make changes to the materials at any time without notice. Wasatch Auto Detail does not, however, make any commitment to update the materials.
- 6. Links
- Wasatch Auto Detail has not reviewed all of the sites linked from its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Wasatch Auto Detail of the site. Use of any linked website is at the user's own risk.
- 7. Site Terms of Use Modifications
- Wasatch Auto Detail may revise these Terms of Use for its website at any time without prior notice. By using this website, you agree to be bound by the then-current version of these Terms of Use.
- 8. Governing Law
- Any claim relating to Wasatch Auto Detail's website shall be governed by the laws of the State of Utah without regard to its conflict of law provisions.
Questions about these terms?
Call or text Jax, or email us. We're straightforward to work with.